Independent building performance advice from Colchester.

The practice grew out of years of hands-on survey work — visiting homes, listening to owners, and looking closely at how each building actually behaves in real-world conditions.

Today the focus is retrofit assessment and building performance: understanding fabric, moisture, ventilation and heating together, rather than treating each as a separate box to tick.

Much of Ben's work now supports funded retrofit and social housing programmes, where clear evidence, calm communication and respectful work in occupied homes are essential. He is used to working with residents, vulnerable customers, retrofit coordinators and project teams to gather reliable information on site.

Additional training in traditional buildings helps when assessing older solid-wall, timber-framed and pre-1919 homes, where moisture, ventilation and fabric condition need particular care — useful across the mixed-age stock most housing providers hold.

As an independent assessor, we don't install measures, don't take commissions and don't sell products. That independence is what makes the advice worth having — clear written recommendations you can act on, in whatever order and at whatever budget suits you.

Based in Essex, Efficiency Smart combines practical site experience, technical knowledge and clear communication for housing providers, retrofit coordinators, landlords, homeowners and property professionals.